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Resume
References available upon request
Professional Experience
Research Training and Engagement Specialist
San José State University Research Foundation
Division of Research and Innovation, Office of Research
June 2023 - Present
Graduate Programs Coordinator
UC Santa Cruz Department of Film and Digital Media
September 2019 - June 2023
Teaching Assistant (Part Time)
CSU Monterey Bay School of Computing and Design
August - December 2022
Instructional Analyst
UC Santa Cruz Department of Anthropology, and Department of Environmental Studies
December 2016 - September 2019
Senior Staff
San Francisco Zen Center
February 2010 - February 2016
Content Editor, Page Designer
The Yuma Sun
December 2006 - April 2009
Education
CSU Monterey Bay | Master’s Degree
M.S., Instructional Science and Technology, 2022
University of Washington | Bachelor's Degree
B.A., English, 2003
Technical Proficiencies
Productivity
Microsoft 365 (Word, Excel, PowerPoint, Teams, SharePoint)
Google Workspace (Docs, Sheets, Slides, Drive)
Teams, Zoom, G Meet
DocuSign
Slack, Google Chat
Content Creation
Adobe Creative Cloud (Photoshop, InDesign, Express, Acrobat)
Canva
YouTube, Vimeo
Camtasia
WYSIWYG editors
Web and CMS
CSS
HTML
Basic JavaScript
SEO
WordPress
Drupal
Omni CMS
SiteImprove
Accessibility, WCAG/W3C
GA4
Analytics and Data
Google Analytics
Survey Tools (Qualtrics, Google Forms)
CRM / database experience
LMS
Canvas
Articulate 360 (Rise, Storyline)
Moodle
Google Classroom
SumTotal
Panopto
Web-based Instruction
Integrations
Cloud and File Management
SharePoint, OneDrive
Google Drive
Dropbox
Proprietary Databases
Knowledge and Skills
Strategic Communications
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Executive messaging and internal communications strategy
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Cross-channel content development: web, social, video, newsletters, print
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Intranet and knowledge-hub strategy (governance, content architecture, UX)
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Audience-sensitive writing with strong editorial judgment
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Brand development, visual narrative, and multimedia storytelling
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DEIA-informed voice and accessibility-first approach (WCAG/W3C)
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Copyright, libel, privacy, and ethics compliance
Project & Program Management
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Planning and delivery of complex, high-impact events and communications initiatives
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Vendor and partner management (designers, printers, corporate and nonprofit partners)
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Budget oversight and resource stewardship ($2M+ annually)
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Cross-functional collaboration with executive, creative, and technical teams
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Process design, documentation, and workflow optimization
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Agile project cycles, change navigation, and issue escalation
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Tooling: Gantt charts, productivity systems, and multi-system coordination
Instructional & Engagement Design
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Instructional design models: ADDIE, Agile, Kirkpatrick
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Adult learning theories
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Learning experience design across live, hybrid, and asynchronous formats
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Universal Design for Learning (UDL), WCAG, and ADA compliance
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Microlearning development, content sequencing, and behavior-based engagement
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LMS design and configuration (Canvas, Moodle, Google Classroom)
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Program creation and facilitation for faculty, staff, and student development
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Data-informed assessment, participation analytics, and learning dashboards