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Professional Experience

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Research Training and Engagement Specialist

San José State University Research Foundation

Division of Research and Innovation, Office of Research

June 2023 - Present

Graduate Programs Manager
Film and Digital Media PhD and Social Documentation MFA

UC Santa Cruz Department of Film and Digital Media

September 2019 - June 2023

Teaching Assistant (Contract, Part-Time)

CSU Monterey Bay School of Computing and Design

August - December 2022

Instructional Analyst

UC Santa Cruz Department of Anthropology, and Department of Environmental Studies

December 2016 - September 2019

Senior Staff

San Francisco Zen Center

February 2010 - February 2016

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Content Editor, Page Designer

The Yuma Sun

December 2006 - April 2009

Knowledge

Leadership, Strategy, and Expertise

Strategic Communications

  • Executive messaging and internal communications strategy aligned with institutional priorities

  • Cross-channel communications strategy across web, social, video, newsletters, and print

  • Intranet and knowledge-hub leadership, including governance, content architecture, and UX standards

  • Audience-aware production; strong editorial judgment

  • Brand stewardship, visual narrative, and multimedia storytelling

  • DEIA-informed voice and accessibility-first approach (WCAG/W3C)

  • Copyright, privacy, and ethics compliance in public communications

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Project & Program Management

  • Leadership of complex, high-impact communications and engagement initiatives

  • Hiring, supervising, and mentoring staff

  • Vendor and external partner oversight across design, print, corporate, and nonprofit collaborations

  • Budget oversight and resource stewardship ($1M+ annually)

  • Cross-functional leadership with executive, creative, technical, and academic teams

  • Process design, documentation, and workflow governance

  • Change leadership, issue escalation, and risk management across initiatives

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Learning, Engagement, and Change Design

  • Application of instructional and engagement frameworks to support adoption and behavior change

  • Design of learning experiences across live, hybrid, and asynchronous formats

  • Adult learning theories

  • Universal Design for Learning (UDL), WCAG, and ADA compliance at the systems level

  • Scalable microlearning and sequenced content strategies

  • Governance and oversight of learning platforms (Canvas, Moodle, Google Classroom)

  • Program development and facilitation

  • Data-informed assessment, participation analytics, and outcome evaluation

Education

Education

CSU Monterey Bay | Master’s Degree

M.S., Instructional Science and Technology, 2022

University of Washington | Bachelor's Degree

B.A., English, 2003

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Programs

Technical Proficiencies

Productivity

Microsoft 365 (Word, Excel, PowerPoint, Teams, SharePoint)

Google Workspace (Docs, Sheets, Slides, Drive)

Teams, Zoom, G Meet

DocuSign

Slack, Google Chat

Content Creation

Adobe Creative Cloud (Photoshop, InDesign, Express, Acrobat)

Canva

YouTube, Vimeo

Camtasia

WYSIWYG editors

Web and CMS

CSS

HTML

Basic JavaScript
SEO

WordPress

Drupal

Omni CMS

SiteImprove

Accessibility, WCAG/W3C

GA4

Analytics and Data

Google Analytics

Survey Tools (Qualtrics, Google Forms)

CRM / database experience

LMS

Canvas

Articulate 360 (Rise, Storyline)

Moodle

Google Classroom

SumTotal

Panopto

Web-based Instruction

Integrations

Cloud and File Management 

SharePoint, OneDrive

Google Drive

Dropbox

Proprietary Databases

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