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Resume
References available upon request
Professional Experience
Research Training and Engagement Specialist
San José State University Research Foundation
Division of Research and Innovation, Office of Research
June 2023 - Present
Graduate Programs Coordinator
UC Santa Cruz Department of Film and Digital Media
September 2019 - June 2023
Teaching Assistant
CSU Monterey Bay School of Computing and Design
August - December 2022
Instructional Analyst
UC Santa Cruz Department of Anthropology, and Department of Environmental Studies
December 2016 - September 2019
Senior Staff
San Francisco Zen Center
February 2010 - February 2016
Content Editor, Page Designer
The Yuma Sun
December 2006 - April 2009
Education
CSU Monterey Bay | Master’s Degree
M.S., Instructional Science and Technology, 2022
University of Washington | Bachelor's Degree
B.A., English, 2003
Technical Proficiencies
Productivity
Microsoft 365 (Word, Excel, PowerPoint, Teams, SharePoint)
Google Workspace (Docs, Sheets, Slides, Drive)
Teams, Zoom, G Meet
DocuSign
Slack, Google Chat
Content Creation
Adobe Creative Cloud (Photoshop, InDesign, Express, Acrobat)
Articulate 360 (Rise, Storyline)
Camtasia
WYSIWYG editors
Web and CMS
WordPress
Drupal
Omni CMS
HTML
Accessibility and Compliance Tools (SiteImprove)
Analytics and Data
Google Analytics
Survey Tools (Qualtrics, Google Forms)
CRM / database experience
LMS
Canvas
Moodle
Google Classroom
SumTotal
Panopto
Web-based Instruction
Integrations
Cloud and File Management
Dropbox
Google Drive
OneDrive
Knowledge and Skills
Strategic Communications
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Executive messaging, internal campaigns, and digital content strategy
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Strong writing and editorial judgment across various styles
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Event management
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Multimedia content creation: video, social, web, newsletters, print
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DEIA-informed voice with audience-sensitive approach
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Copyright, libel, and ethics compliance
Project & Program Management
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Oversight of complex, high-impact communications and events
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Budget and resource management ($2M+ annually)
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Cross-functional collaboration with technical, creative, and executive teams
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Workflow and process optimization across multiple systems
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Gantt charts, productivity tools, and change navigation under pressure
Instructional & Engagement Design
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Instructional models: ADDIE, Agile, Kirkpatrick
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Outcomes-driven learning design and assessment alignment
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Universal Design and Accessibility (UDL/ADA)
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Experience designing and running training programs, both live and asynchronous
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Proven ability to increase engagement and clarity across delivery modes